AI virtual assistant for UK NHS dental practices

Hit your 8.2%
NHS urgent care target.

From April 2026, most NHS dental contracts (100+ UDAs) must deliver 8.2% of their value as urgent care — and you can't turn an urgent patient away just because they're not registered. Sarah answers every call, 24/7, and books the urgent ones straight in.

Book a free demo Talk to Sarah live →

Starts with a free trial.

Compliant by design — and it works with whatever you already run

Purpose-built for UK NHS dentistry Aligned with NHS England's urgent dental care guidance UK GDPR & DPA 2018 ICO registered · ZC095058 Patient records stored in the UK Works alongside any practice software No integration · no migration EXACT · Dentally · SOE · CareStack Purpose-built for UK NHS dentistry Aligned with NHS England's urgent dental care guidance UK GDPR & DPA 2018 ICO registered · ZC095058 Patient records stored in the UK Works alongside any practice software No integration · no migration EXACT · Dentally · SOE · CareStack

Where dental reception breaks down.

The phones don't stop — but your front desk has limits.

Without Fluora

  • The 9am rush
    Your lines jam exactly when demand peaks — and callers who can't get through simply hang up.
  • Lost patients
    When a call rings out, most new patients just ring the next practice on the list.
  • Burnt-out reception
    Your team juggles ringing phones and a full waiting room at once — and patients feel it.

With Fluora

  • Every call answered
    Sarah picks up 1 or 100 calls at once — no hold music, no missed patients, 24/7.
  • Urgent patients captured
    She records the complaint, flags the urgent cases, and hands them to your team in minutes.
  • Your team, freed up
    Reception stops triaging the phone and focuses on the patients in the chair.

What missed calls cost you.

Every unanswered call is a patient who booked somewhere else. Here's the rough monthly cost — change the numbers to fit your practice.

Lost every month

£12,990
A rough estimate from the numbers above — your real figure depends on your call volume, booking rate and treatment mix.

Recovered with Fluora

£3,248 / month

Assumes Fluora recovers around a quarter of otherwise-missed bookings.

Try Sarah yourself.

No booking, no sign-up. Pick up your phone and call her — she's live right now.

Missed-call text-back

See the text-back

Call this number and hang up. Sarah texts you straight back — exactly what your patients get the moment you're too busy to answer.

+44 7403 921979
Talk to Sarah

Call Sarah live

Call this number and ask for an appointment. She answers like a real receptionist, takes your details, and books you in — try to catch her out.

+44 7883 293954

How Fluora works.

Six steps, fully automated — from missed call to booked patient.

1

Instant text-back

Miss a call and Sarah texts the patient back within seconds, so they never drift to a competitor.

2

Smart triage

She works out what the patient needs and flags the urgent cases from the routine ones.

3

Your team's notified

Every captured patient lands in your dashboard — your staff stay in full control.

4

Booked in

Sarah books the appointment and sends a confirmation, straight away.

5

Reminders sent

A 24-hour reminder goes out automatically, cutting no-shows and lost surgery time.

6

Reviews requested

After the visit, she invites patients to leave a review — growing your reputation on autopilot.

Built for UK dental practices.

Compliant, secure, and designed around how your practice actually runs.

🔒

UK GDPR & DPA 2018

Data minimised by design, with automatic opt-outs and consent logging built in — no extra admin for your team.

💻

One simple dashboard

Practice managers see every call, booking and message in one secure place.

📥

Works alongside any system

No integration, no migration, no IT project. Sarah runs alongside EXACT, Dentally, SOE, CareStack — or whatever you already use — so you're live in days, not months.

🛡️

Safe by design

Sarah never diagnoses and only ever quotes "from" prices — she stays firmly inside clinical guardrails.

One assistant, three ways to never miss a patient.

Start with text-back, add the voice assistant, grow into chat.

Fluora Text-Back

The essentials. The moment you're busy, Sarah texts missed callers back and sorts their enquiry — so no patient slips away.

  • ✓ Replies in under 30 seconds
  • ✓ Stops patients calling rivals
  • ✓ Sorts enquiries automatically
Try it now · +44 7403 921979

Fluora Voice

The full receptionist. Sarah answers the phone, triages urgent patients, books appointments and escalates emergencies — 24/7.

  • ✓ Natural UK voice
  • ✓ Instant emergency escalation
  • ✓ Books patients into your Fluora diary
Call her now · +44 7883 293954
In Development

Fluora Chat

Coming soon: Sarah on your website, answering questions and capturing patients after hours.

  • ✓ Answers common questions 24/7
  • ✓ Captures website enquiries
  • ✓ Quick to switch on

Care starts before the chair.

A patient's experience begins the moment they try to reach you. When the phone goes unanswered, that first impression — and the booking — is lost.

Fluora keeps every line covered, so your reception team can give their full attention to the patients in front of them.

Questions, answered.

Straight answers for clinical directors and practice managers.

Will this replace my reception staff?

No. Sarah takes the high-volume, repetitive calls so your team can focus on the patients in front of them and the complex cases that need a human touch.

Will it disrupt our clinical systems?

No. There's no integration to install — Sarah works independently, alongside whatever you already run (EXACT, Dentally, SOE, CareStack). Nothing to migrate, nothing to rip out.

How do you handle data and compliance?

Patient records are stored in the UK, SMS "STOP" opt-outs and consent logs are built in, and we're registered with the ICO — so you stay compliant without extra admin.

Are we tied into a long contract?

No. Fluora is a simple monthly plan with no multi-year lock-in. We earn your business on results, not paperwork.

Call Sarah Book a demo